8 Undeniable Tips to Keep Customers For Life

If you asked your customers to rate their satisfaction with your service, would they give you wonderful reviews?

A direct sale to a customer today can cost more than $400 in terms of time, travel, advertising, lead generation, and other expenses. Acquiring a customer at this cost can put a company out of business unless that customer buys again and again…. Read more

Business Survival 101: Your Competitive Advantage

All marketing and sales strategy is based on differentiation. It is based on showing your customers exactly how your products and services are different from and better than any other competitive products or services offered in the marketplace.

What is your competitive advantage?

What do you do or offer that makes your products or services superior to that of your competitors?

What is your area of excellence? … Read more

The Top 3 Negotiation Skills of Persuasive People

Some people are good at negotiating in their own interest, and some people are not. Which one of these types of people do you want to be?

One of your main jobs in life, one that will lead to increasing levels of self-confidence, is to become more effective in influencing others by learning great negotiation skills and choosing good questions to ask.

In the many studies that have been done on effective negotiators, we find that they all have basically the same qualities and characteristics. … Read more

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